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My phone is not provisioned for data service

i have mtn steppa i have a problem its been a week trying to fix it, when i try to add google account it says "my phone is not provisioned for data services" iv tried to download mxit and whatsapp but it does not function. Help me please
asked Mar 11, 2014 in MTN Steppa by melloh

2 Answers

0 votes
Hey Mellloh Simply navigate to Settings > Wireless and Networks > Mobile Networks > and make sure the "Use Packet Data" check box is checked. Also do note the free 100MB data that comes with the device will not work on the "Play Store" (as it is for surfing the net only and not for downloads - you can recharge and purchase data to be able to make downloads). Regards, ThePDAs'pda
answered Mar 11, 2014 by ThePDAs'pda 'Xpert (2,420 points)
reshown Mar 12, 2014 by ThePDAs'pda
0 votes
Hey Mellloh

Navigate to Settings > Wireless and Networks > Mobile Networks > and make sure the "Use Packet Data" check box is checked. Also do note the free 100MB data that comes with the device will not work on the "Play Store" (as it is for surfing the net only and not for downloads - you can recharge and purchase data to be able to make downloads).

Regards, ThePDAs'pda
answered Mar 11, 2014 by ThePDAs'pda 'Xpert (2,420 points)
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